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Front Office Manager
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Let your passion shine as Front Office Manager
Are you a dynamic leader with a passion for exceptional guest experiences? Sofitel Legend The Grand Amsterdam, a luxurious haven in the heart of Amsterdam, is seeking an enthusiastic Front Office Manager to elevate our guest services to new heights.
A career that lets your passion shine
As our Front Office Manager, you will be at the heartbeat of our guest experience. You will lead a passionate team, ensuring that every guest is welcomed with warmth and professionalism. Your creativity and leadership skills will shape our front office operations, optimizing procedures while maintain our high standards of service. In this role you will report to the Director of Front of House.
Key responsabilities:
What we offer
Bring passion and dedication to excellence and we will recognize your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives. Join us and you can thrive as an individual as well as being part of a supportive and inclusive team.
Other benefits are
What you will bring to the role
About our hotel
At Sofitel Legend The Grand Amsterdam, we blend rich history with modern luxury, providing our guests with unforgettable experiences. Our dedication to elegance and excellence is reflected in every aspect of our service, and we are looking for a talented individual who shares our commitment to hospitality.
Apply now
We are looking forward to receiving your application. Don't hesitate to reach out to me via gillian.fletcher@sofitel.com or +31 (0)20 555 3 194.
Sofitel Legend The Grand Amsterdam is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Heb jij interesse in deze functie?
Dan ontvangen wij graag je motivatie met CV! Je kunt reageren via ons Sollicitatieformulier.
Are you a dynamic leader with a passion for exceptional guest experiences? Sofitel Legend The Grand Amsterdam, a luxurious haven in the heart of Amsterdam, is seeking an enthusiastic Front Office Manager to elevate our guest services to new heights.
A career that lets your passion shine
As our Front Office Manager, you will be at the heartbeat of our guest experience. You will lead a passionate team, ensuring that every guest is welcomed with warmth and professionalism. Your creativity and leadership skills will shape our front office operations, optimizing procedures while maintain our high standards of service. In this role you will report to the Director of Front of House.
Key responsabilities:
- Oversee all Front Office operations.
- Handle recruitment, training, coaching and schduling of the team members.
- Monitor invoices and manage cash flow.
- Achieve targets related to guest and team satisfaction, quality, revenue and guest loyalty KPI’s.
What we offer
Bring passion and dedication to excellence and we will recognize your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives. Join us and you can thrive as an individual as well as being part of a supportive and inclusive team.
Other benefits are
- We offer a personalized bonus plan on top of a competitive salary, travel cost arrangements and 25 holiday days a year, which you can sell and buy as well.
- With ALL Heartists Card you receive worldwide discounts on overnight stays and more.
- We value learning & development, therefore we provide several training sessions to stimulate your growth and knowledge.
- A discount up to 50% in selected restaurants and bars in Amsterdam.
- We find sustainability very important. Our hotel as various active work groups and we have the highest Green Key certificate and are Silver Earth Check certified.
- Employee discount at Health Club Jordaan.
- Our Be Balanced Team will help you find a healthy work-life balance.
- After your onboarding period, you get to be the guest and experience our legendary service for yourself in our hotel with an overnight stay, free dinner and breakfast!
- Scale 8 of Horeca CAO.
What you will bring to the role
- Leadership skills; inspire and mentor your team to provide outstanding service.
- Guest-centric mindset; anticipate guests’ needs and exceed their expectations.
- Communication skills; fluent in English. Additional languages are a plus!
- Experience; minimum of 5 years’ experience in a similar position within luxury hospitality.
About our hotel
At Sofitel Legend The Grand Amsterdam, we blend rich history with modern luxury, providing our guests with unforgettable experiences. Our dedication to elegance and excellence is reflected in every aspect of our service, and we are looking for a talented individual who shares our commitment to hospitality.
Apply now
We are looking forward to receiving your application. Don't hesitate to reach out to me via gillian.fletcher@sofitel.com or +31 (0)20 555 3 194.
Sofitel Legend The Grand Amsterdam is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Heb jij interesse in deze functie?
Dan ontvangen wij graag je motivatie met CV! Je kunt reageren via ons Sollicitatieformulier.
