Assistant Front Office Manager

For the natural leader with a sharp eye, a steady hand, and a passion for people and performance.

Are you ready to take on a pivotal operational role in one of Almere most vibrant and dynamic hotels? Leonardo Hotel Almere is looking for an experienced and confident Assistant Front Office Manager who thrives on variety, leads with calm authority.

THIS IS YOU

• You bring at least 2 years of Front Office leadership experience, ideally in a busy hotel environment in- or around Amsterdam
• You are a strong people manager who knows how to coach, motivate, and empower your team.
• You stay calm under pressure, tackle challenges with confidence, and turn stress into structure.
• You bring a commercial mindset, using your creativity to help achieve revenue goals and improve the guest journey.
• You lead by example, thrive in collaboration, and are always looking for ways to grow.
• You speak English fluently; Dutch is a plus.

YOUR ROLE IN OUR STORY

As Assistant Front Office Manager, you are the right hand of the Front Office Manager, taking ownership over the daily operation while helping shape a culture of service, growth, and performance excellence. You are hands-on, visible, and proactive - ensuring smooth check-ins, happy teams, and five-star service at all times.

WHAT YOU'LL BE DOING

• Leading and coaching the Front Office team with energy and empathy.
• Taking charge during shifts, making decisions, and ensuring seamless daily operations.
• Turning guest feedback and operational insights into actions and improvements.
• Driving commercial performance by upselling, optimizing procedures, and delivering wow moments.
• Playing a key role in the training, onboarding, and development of your team.

GROW WITH LEONARDO HOTELS

At Leonardo Hotels, we believe in growing together. Through our Leonardo Development Lab, you'll gain access to tailored training programs, personal coaching, and career planning tools. Whether your ambition lies in Operations Management, Rooms Division, or even Hotel Management - we're here to help you take that next step.

WHAT'S IN IT FOR YOU (ADDITIONAL TO A GREAT TEAM)?

• We offer travel allowance if you live further than 10 kilometers from your work.
• Working overtime? This can be paid out, but you can also choose to save it for some extra time off.
• Eager to learn? We offer training courses from the Leonardo Development Lab!
• Ambitious? You can work on your personal development and grow with us!
• Do you want to buy products such as an (electric) bicycle or telephone with a reduced price? This is possible with an average of 40% tax reduction via FiscFree!
• Night away? As an employee, you can exclusively use our global discount program!
• And enjoy an overnight stay including dinner and breakfast at the hotel where you are working during your 'Know Where You Work' experience.

COME SOON TO DRINK COFFEE WITH US!
Let us know if you want to become part of our team! We would like to receive your motivation letter and resume. Questions? Contact the recruitment department: jobs@leonardo-hotels.nl